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Hands throwing

BOOKINGS FAQ

HOW DO I BOOK FOR MORE THAN ONE PERSON?

If you are booking for more than one person, there will be a drop-down list to select the number of participants on the booking page. 


*If there is no drop-down list to select more than one participant, that means there is only one spot remaining on the date you selected.*  

WHEN IS YOUR NEXT EIGHT-WEEK CLASS SESSION?

We host our eight-week classes on a rolling basis, usually with a 2-week break in between.  Our schedule for 2024 is as follows:

SESSION ONE:  Week of January 1 - February 25

SESSION TWO:  Week of March 18 - May 12

SESSION THREE:  Week of June 3 - July 28

SESSION FOUR:  Week of August 12 - October 6

SESSION FIVE:  Week of October 21 - December 15

WHEN CAN I SIGN UP FOR THE NEXT EIGHT-WEEK SESSION?

We open registration for our courses about one month before they begin.  Sign up for our email list (at the bottom of the page) for an update a few days before registration begins! 


Spots can fill quickly, so you'll want to register right away.

I TOOK A ONE-NIGHT CLASS.  WHEN CAN I PICK UP MY POTS?

Your pots will be ready for pick-up three weeks following your event (whether a one-night class, private event, or private lesson).

We are open Tuesdays 12-4 PM, Thursdays 4-9 PM, and Saturdays 12-4 PM.  Feel free to drop in!

We will hold your pots for pickup for three months following your event.

OOPS!  I NEED TO CANCEL. 
WHAT IS YOUR POLICY?

Bookings canceled 7 calendar days or more prior to the class or event will receive a full refund. 

 

Cancellations received after this time - but at least 24 hours prior to the class - are not eligible for a refund, but may transfer their booking to another applicable date or find a substitute student to take their place. 

 

Yellow Door will not refund or reschedule with less than 24 hours notice.

I NEED TO MISS A WEEK OF MY 8-WEEK COURSE.  CAN I MAKE UP THAT CLASS?

Yes, as long as it's within the same calendar week.

We use the same syllabus across our classes of a specific type (i.e. Intro to Wheel) so that students missing a class can "drop in" on another class during the week if needed!

Each "week" runs from Monday - Sunday in our course schedule.  

If you need to drop in on a class, please email us to notify us which class will be missed, and which class time you plan to attend.  We cannot guarantee that a wheel will be available to use during the class you attend, but you'll be able to watch the demonstration for the week.

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